privacy policy

1. Data Controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you that the personal data you provide through this website will be processed by:

Controller: NOW Carpets Design s.c.
Tax ID (NIF/CIF): J99263725
Address: P. Independencia 8. 50004, Zaragoza (Spain).
Phone number: +34 976463645
Email: now@nowcarpets.com
Website: www.nowcarpets.com

2. Purpose of the Processing

The personal data we collect through this website will be used for the following purposes:

To manage inquiries made through the contact form.
To send commercial communications, if you have given your express consent.
To improve the user experience and perform statistical analysis through the use of cookies (see cookie policy).

3. Legal Basis

The legal basis for processing your data is:

Your consent, given by checking the appropriate box on the website forms.
Performance of a contract or pre-contractual measures, in the case of service or quote requests.
Legitimate interest, to improve our services and ensure website security.

4. Data Retention

Your data will be retained:

As long as the commercial or contractual relationship lasts.
Until you request its deletion or withdraw your consent.
For the time necessary to comply with legal obligations.

5. Disclosure to Third Parties

Your data will not be disclosed to third parties unless legally required, or when necessary to provide the service (e.g., hosting providers, newsletter services), in which case appropriate data processing agreements will be in place.

6. User Rights

You have the right to:

Access your personal data.
Request rectification of inaccurate or incomplete data.
Request deletion of your data.
Request restriction of processing.
Object to the processing of your data.
Request data portability to another controller.

You can exercise these rights by sending a written request along with a copy of your ID to:
now@nowcarpets.com
or by post to the address indicated above.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your data is not being processed in accordance with the law.

7. Security Measures

We have adopted the necessary technical and organizational measures to ensure the security, confidentiality, and integrity of your personal data, and to prevent its loss, alteration, or unauthorized access.